Certified translations, produced by AI
and verified by humans.
A Singapore translation agency serving individuals and companies with certified translations of official documents. We built the business so AI does the work and humans sign it off: AI-designed marketing, AI-made content, AI translation with human verification, agents running everything from quote and invoice to delivery and follow-up, and outbound agents finding new corporate clients.
The Challenge
Translation is detailed, deadline-driven work. Every order meant quoting by hand, chasing payment, assigning the job, checking it, delivering it and following up, and each of those steps took time away from the next order.
Marketing and content competed with delivery for the same few hours. When the team was busy with orders, nobody was writing posts, running campaigns or looking for new business.
Growth depended on walk-in and search demand. There was no steady way to find companies that regularly need translations and reach them before a competitor did.
What We Built
Marketing designed by AI
The whole marketing engine was designed and built with AI: the website, the landing pages, the pricing tests and the campaigns, in English, Chinese and Malay.
- AI-built website with instant online quotes
- Price and page experiments to find what converts
- An AI chat assistant answering customer questions around the clock
Content created with AI
Articles, guides and social posts are researched and written by AI, so the business shows up in Google and AI answers without anyone writing from scratch.
- Regular articles and social posts with no manual writing
- Written for SEO and AEO, so the agency is found and cited
- Every language site with its own content and sitemap
The work itself: AI translates, humans verify
AI produces each translation in a layout that matches the original document. A human translator then verifies it before anything is sent, and automated quality checks hold back any job that needs a closer look.
- Layout-faithful, print-ready documents produced by AI
- Human verification on every job before delivery
- Automatic quality gates flag risky documents for review
From invoice to finished work to follow-up
Agents run the whole order process. A customer uploads a document, gets a quote, pays, and receives the verified translation, with invoices, status updates and follow-ups sent automatically.
- Instant quotes and online checkout
- Invoices, receipts and delivery emails sent automatically
- Follow-ups for unpaid quotes and repeat business
Outbound agents for corporate clients
Agents reach out to prospects on the corporate side, including HR teams, law firms, relocation firms and companies hiring foreign staff, with personalised outreach and follow-ups.
- Personalised outreach written and sent by agents
- Automatic follow-ups until a prospect replies
- Replies routed straight to the team to close
A prospect database built from market signals
Agents build and keep updating a database of companies likely to need translation, picking up signals such as hiring abroad, expansion, new registrations and cross-border deals.
- A living list of companies worth contacting
- Market signals spotted and scored automatically
- Outreach timed to the moment a company needs help
The Result
The agency now runs with AI doing the work and people doing the judgement. Translations are produced by AI and verified by humans, and the admin around each order, from quote and invoice to delivery and follow-up, happens without anyone touching it.
Marketing and content keep running when the team is busy, and outbound agents keep the corporate pipeline filling with companies that are showing signs they need translation.
Book Your Free
AI Audit
We'll spend 30 minutes learning about your operations, then tell you exactly where AI can move the needle — and where it can't. No commitment required.
We take on a limited number of engagements each quarter. If AI isn't the right fit for where you are right now, we'll tell you that too.