What the research points to
Studies of AI initiatives, such as RAND's 2024 report on the root causes of AI project failure, point repeatedly to misunderstanding the problem to be solved, lacking the right data, focusing on technology over the actual need, and weak infrastructure to run systems after the pilot. Gartner predicted in 2024 that a significant share of generative AI projects would be abandoned after the proof-of-concept stage.
How to avoid the common traps
Define the problem in business terms, such as hours spent or replies missed, before choosing any tool. Give every project an owner inside the business. Check data readiness first. Build the pilot on real systems with real users. Train people and set a policy. Agree how success will be measured, and decide in advance what would make you stop.