What takes the time
Gathering and cleaning the information the AI will answer from: prices, policies, service details, common questions. Deciding the handover rules and who receives what. Connecting systems such as calendars and CRMs. Testing with real questions, including awkward ones, and fixing gaps before customers see it.
WhatsApp Business Platform setup and phone number porting can add waiting time that is outside your control.
Launch in stages
Start with the most common questions and a clear handover, go live, then expand what the assistant can do based on real conversations. A narrow assistant that is always right builds more trust than a broad one that guesses.